About FFP Global
FFP Global is a full service outsourced solution provider specializing in call center and fulfillment services for a wide range of industries and organizations; ranging from apparel brands, to celebrity fan clubs, to pharmaceutical companies.
As a single point of contact we develop and manage a variety of integrated programs for consumer and business markets.
Our services are designed to meet even the most demanding client needs. We are committed to providing top-quality services at very competitive rates and we pride ourselves for being extremely responsive and available to our clients. For example, since we have fulfillment centers in both the east and west coasts, FFP Global can decrease client shipping costs and quickly distribute products.
FFP Global makes it possible for our clients to reduce expenses and capital expenditures, improve customer experiences and maximize revenue growth – among many benefits. The broad range and depth of our services, enables clients to better focus on their core competencies.
Primary Service Offerings
- Product Fulfillment
- POS Warehousing and Distribution
- nbound and Outbound Teleservices
- Contact Center (Telephone, Fax, Email, Web Chat)
- Inventory Management
- Order Processing / Management
- E-Commerce Implementation
- Returns Processing / Reverse Logistics
- CRM Application Development and Integration
- Marketing Program Management
Clients have the flexibility to take advantage of our complete end-to-end customer lifecycle offerings, or select individual services to complement their internal capabilities. Whether it’s helping our clients acquire, engage, fulfill and retain customers, FFP Global is committed to meeting our clients’ program objectives.